Accessibility Notice
Last Updated: May 1, 2026
American Book Company is committed to ensuring digital accessibility for all users, including people with disabilities.
Our commitment
We strive to provide an inclusive online experience that enables all visitors to access our content and services, regardless of ability or technology used.
Accessibility standards
Our Site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the industry standard for web accessibility established by the World Wide Web Consortium (W3C).
Accessibility features
Our Site includes the following accessibility features:
Navigation and structure:
Logical heading hierarchy for screen reader navigation;
Descriptive page titles and link text;
Skip-to-content links for keyboard users; and
Consistent navigation throughout the Site.
Visual design:
Sufficient colour contrast ratios (minimum 4.5:1 for normal text);
Text that can be resized up to 200 per cent without loss of functionality;
Content does not rely solely on colour to convey information; and
Clear visual focus indicators for keyboard navigation.
Multimedia:
Alternative text (alt text) for meaningful images;
Descriptive labels for form fields;
Clear error messages and instructions; and
Keyboard-accessible interactive elements.
Forms and functionality:
All forms are keyboard accessible;
Required fields are clearly marked;
Error identification and correction guidance; and
Time limits can be extended or disabled where applicable.
Assistive technology compatibility
Our Site is designed to be compatible with:
Screen readers (JAWS, NVDA, VoiceOver);
Keyboard-only navigation;
Voice recognition software; and
Screen magnification tools.
Known limitations
While we work to maintain the highest accessibility standards, some content or features may have limitations:
Third-party embedded content may not fully meet accessibility standards;
User-generated content (customer reviews) may vary in accessibility; and
Legacy PDF documents are being updated to accessible formats.
Our team actively works to address these and other accessibility limitations.
Ongoing efforts
Accessibility is an ongoing commitment. We regularly:
Conduct accessibility audits and testing;
Train our team on accessibility best practices;
Update content to meet current standards; and
Incorporate user feedback into improvements.
Third-party content
Our Site links to third-party sites, including our e-commerce partner. We cannot guarantee the accessibility of external sites but encourage our partners to maintain accessibility standards.
Feedback and assistance
We welcome your feedback on the accessibility of our Site. If you encounter accessibility barriers or need assistance:
Contact methods:
Email: [email protected];
Phone: (865) 262-0204; and
Mail: American Book Company, 403 East Old Andrew Johnson Highway, Jefferson City, TN 37760.
When contacting us, please provide:
The page URL where you encountered the issue;
A description of the problem; and
The assistive technology you were using (if applicable).
We will respond to accessibility inquiries within 2 business days and work to resolve issues promptly.
Alternative formats
If you need content in an alternative format (large print, audio, accessible electronic format), please contact us. We will provide accessible formats within a reasonable timeframe.
Formal complaints
If you are not satisfied with our response to your accessibility concern, you may file a complaint with:
U.S. Department of Justice, Civil Rights Division; and
Your state or local civil rights enforcement agency.
Legal framework
This accessibility statement reflects our commitment to compliance with:
Americans with Disabilities Act (ADA);
Section 508 of the Rehabilitation Act; and
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Updates to this statement
We review and update this Accessibility Statement regularly to reflect our current accessibility status and ongoing efforts.
